Flexible New Deal Provider Information
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Flexible New Deal Provider Information
Flexible New Deal providers (Phase 1)
Organisation |
Contract Area(s) |
A4e |
• Cambridgeshire and Suffolk, Norfolk and Lincolnshire & Rutland
• Central London, Lambeth Southwark & Wandsworth • North and East Yorkshire and Humber and Tees Valley • South Yorkshire and Derbyshire • Black Country |
Calder Holdings BV |
• Central London, Lambeth Southwark & Wandsworth |
Dudley Metropolitan Borough Council |
• Black Country |
Max Employment UK Ltd |
• Surrey, Sussex and Kent |
Mentor Employment & Skills |
• Birmingham and Solihull |
Pertemps People Development Group |
• Coventry and Warwickshire, The Marches and Staffordshire |
Remploy |
• South Yorkshire & Derbyshire |
Seetec |
• Birmingham and Solihull |
Serco |
• Coventry and Warwickshire, The Marches and Staffordshire
• Greater Manchester Central and Greater Manchester East and West • North and Mid Wales and South East Wales |
Skills Training UK Ltd |
• Surrey, Sussex and Kent |
The Wise Group |
• Edinburgh, Lothian and Borders, Lanarkshire and East Dunbartonshire, Ayrshire Dumfries, Galloway and Inverclyde |
TNG |
• Cambridgeshire and Suffolk, Norfolk and Lincolnshire & Rutland |
Work Directions |
• Edinburgh, Lothian and Borders, Lanarkshire and East Dunbartonshire, Ayrshire Dumfries, Galloway and Inverclyde
• Leicestershire, Northamptonshire andNottinghamshire |
Working Links |
• Devon and Cornwall
• Leicestershire, Northamptonshire and Nottinghamshire • North and East Yorkshire and Humber and Tees Valley • South Wales Valleys and South West Wales |
Flexible New Deal subcontractors (Phase 1)
A4E
Access to Industry
APG Security
Arabic Centre for Career Development
Armstrong Learning Ltd
ATL
ATS
Barnsley MBC
Beacon Employment
Best Training
Birmingham Chamber Training Ltd
Biscom
Blue Orchid
Bolton Wise
British Trust for Conservation Volunteers
Business Bureau Wales
Business Enterprise Support
Business in the Community
Business2Business
C G Partnership
Cabrian Training
Cais Ltd
Cambridgeshire Voluntary Community Sector Learning Consortium
Cardiff Community Service Volunteers
Care Training East Midlands
Career Development Group
Carnegie College
CES Ayrshire
Chichester College
Community Training Services
Concept Training
Co-operative Community Action
Coventry and Warwickshire CDA
Creating Futures
Crossmatch Solutions
Crossover
CSV Training and Enterprise
Denbigshire Enterprise
Derby CVS
Derbyshire & Nottinghamshire Chambers of Commerce
Dering Employment Services Ltd.
DHP Scotland Ltd
East Dunbartonshire Council
East Kent ITEC
East Lindsey ITEC trading as First College
Economic Solutions
Employment Opportunities
Employment Opportunities (Shaw Trust)
Empowering People Inspiring Communities
Faith Regen Foundation
Focusing First on People
Framework Housing Association
Gingerbread/One Parent Families
Gofal Cymru
Goodwin Development Trust
Groundwork
Groundwork Manchester, Salford, Stockport, Tameside and Trafford
Groundwork Oldham and Rochdale
Gwynedd Training
Heantun Housing Association
Herefordshire PCT
Highway to Opportunities
Holyhead Opportunities Trust
InBiz Ltd
Inspire 2 Independence
Inspired Sisters
International Learning Centre
Intraining Group Ltd
It2ition
ITEC
ITS
Jericho
JET
JHP Training
Journeys
Juniper Training Ltd
Kashmir Youth Project
Kennedy Scott
Learn Today
Lifeskills Employability Ltd
Lincolnshire Action Trust
Management Introductions
Manchester College
Manpower
McSense Communications Ltd
Medway Council
Mentor
Meridian East
Merlin Venture
MI Technologies
Microcom
Midlothian Training Services
Move on East
NCDA
Neath Port Talbot Council
Newport & Gwent Chamber of Commerce and Industry
Newport City Council
Norfolk and Waveney Enterprise Services Ltd (NWES)
Norfolk Training Service
North Wales Training
North West Kent College
Nottinghamshire Business Ventures
OTR
Owton Fens Community Association
Papworth Trust
Pembrokeshire Council
People Serve
Pertemps
Phoenix Enterprises
Phoenix Training
Pinnacle
Pinnacle People
Places for People
Places for People Scotland
PRIME
Princes Trust
Project Management
Quadrant
Rathbone
Redcar & Cleveland College
Reed
Remploy
RNIB
Romney Resource
Routes to Work Ltd
Routes to Work South (Inc. South Lanarkshire Council)
Salvation Army
SAMH
Sandwell Council for Voluntary Organisations
Sandwell MBC
Sandwell Women’s Enterprise Development Agency
Sarina Russo
Scottish Wildlife Trust
Scout Enterprises
Seetec
Seetec High Peak
Shropshire County Council (County Training)
South Staffordshire and Shropshire NHS Foundation Trust (Landmark Supported Employment Scheme)
Southern Holderness Resource Centre (SHoRes)
SOVA
St Peter’s Partnership
Standguide
Steps to Work (Walsall) Ltd
Stoke-On-Trent College
Stradlestone
Strodes
STUK
Suffolk Association of Voluntary Organisations (SAVO)
Talent Recruitment Ltd
TBG Learning
The Big Life Group
The Hope Foundation
The Learning Zone
The Papworth Trust
The Prince’s Trust
The Priory Centre
The Trust
The Vale of Glamorgan Council
TNG
Torridge Training
Track 2000
Train 2000
Triage
Tydfil Training
Voluntary Norfolk
VT Enterprises
Walsall Community College
West Lothian College
West Midlands CSV
Wise
WM Morrison Trust
Women’s Workshop Cardiff
Working Links
Workwise
Workwise (Suffolk) Ltd
YMCA – Northallerton
YMCA Training
YMCA-Darlington
FND Phase 2 info coming soon.
Popularity: 100%
Link Summary
- Unique Post
1630 I returned the call to tony hickman. Tong hickman stated that their was no meechanism for me to change providers the only recourse would be for them to send me to a 3rd party subcontactor. Like pertemps. ICE can be contacted by normal people but was told that there is a health and parliamentary ombudsman that could take on my complaint and investigate this called anne abrahams but you need to be refered by your mp and as there is a election coming up it could be quite a time I am therefore stuck with A4E
jOHN HAMLON IS THE PERSON FROM ice AND YOU COULD COMPLAIN TO THEM
Sorry about the erratic writing I am upset and not amused also now doing a retrospective application to beacon as the hjob opportunity hasn’t elapsed yet.
The way that the DSA Manager was speaking is that they have moreor less already mind up their minds im the problem
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Heads Up people A4E has now started using inspirational tea mat/coffee cup mats. I noted they haven’t got
ARBEIT MACHT FREI “YET”
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this is a thorny subject,and this is why the whole treatment of unemployed people by the government suggests some dangerous overtones towards a section of society that are subjected to continued mistreatment and a form of persecution.
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I have sent an email to the emmasblogs and also mark lovell
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Am I right into thinking that Emma hasnt updated her blog since last year?
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New flash I sent an Email to Mr Lovell of A4E and I have received a telephone call from the head office.
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What happened in the telephone call?
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Just a generic Hi. Hi PA stated that he was concerned about the stuff I sent Him. She went on to say I understand you have got a meeting and hopefully sttuff will get sorted out then. Whetheror not it does that remains to be seen. But if they are having to explain their actions in reports my job is done. I did catch them outin a lie. I replied and sent him a word for word copy of the extract what they said to the dwp and that I got proof that they misled them
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Yes FND your right there. I am trying all actions. I was told yesterday that there is no mechanism to move me to a different provider. I have to therefore stay there and get kicked at when they feelthe need to have a god at someone. I tld the dss managr about their threat of a sanction for not going to see if could be a teacher bearing in mind i have no teaching diploma, or teaching assistant qualifications whatsoever.
I am therefore at the mrcy of vexatious sanctions.
Andrea Harris is the woman who found that personthe job and was celebrating the fact. their is an article on this somewhere on thi site.
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There is a mechanism for transfer. It even existed on New Deal (different provision types not provider).
Also there is no law laying down Flexible New Deal in regards to providers. In my area there are two providers (plus subcontractors) and people are randomly assigned. There is no reason why they can’t take you to another provider and send an additional person over to A4e to make up the numbers. People don’t start Flexible New Deal by tax year etc. but by the time into their claim and you can claim for pretty mcuh any week of the year so it will be different for everyone. This makes it easier to transfer people.
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According to Tony Hickman Of DWP Halesowen. No legislation and no mechanism for me to be moved. The manager has also refused to move me to another career coach.
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Its probably true. There is likely no law stating about transfers… (I will do some research and get back to you).
It is TRUE however that there is NO law stating that DWP… CANT change someones provider before or during Flexible New Deal.
No law FOR it or AGAINST it.
All it is INTERNAL POLICY… assign a random provider… to get the providers an rather fair (not human selection) share of long-term unemployed persons (i.e. some maybe never worked, some ex-”professional”, some have big barriers etc.) they randomly select people (not sure how.. maybe by referral date , NI number (maybe last digit), letter of your surname or on a push-pull pool system (50 to one provider, next 500 to the next… on rotation). Either they dont want the extra paperwork OR there is no plans in place for a transfer i.e. no document explaining the process – absence of document doesn’t mean it can’t happen.
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23rd February. I have asked for a receipt for the teachers job application and this is in the process of being sent.back to meto help avoid the sanction. You see people im not a teacher and I have no qualification to be a teacher. If A4E had read the person specification they would of understood the fact thatit states that the essential qualification is teaching. A complete no brainer eh.
I also telephonesd the chief executives office in london. They seem to think well they areunder the impression i don’t wish to co-oprate. That is wrong. I wantthe paperwork I have been promised and still awaiting. They state that I have been put in touch with the beacon centre for the blind. But as of yet have been unwilling to put this down in writing for me.
Tina feakes of dwp halesowen complete centre manager states that their is not much of anything they can do.
I pointed out if they cant read the paerwork for any job how can I have confidence in them
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Are you saying you have been sanctioned or in the process of being sanctioned for failing or refuse to apply for a job when:
a) you have
and
b) you do not meet the essential criteria ?
DWP’s executive agency Jobcentre Plus are the people who sanction you so thats absolute nonsense. Also, not receiving a response is very common these days, I am frustrated with email applications (an autoresponder is all what it takes… “thank you for… we have received your email”) with no reply. However, I obviously have the email in the Sent Item folder as evidence. When you post off a postal application unless you typed it on your pc or photocopied it you have absolutely no evidence you have sent it.
Under the law you have to provide evidence that you are seeking employment. Nothing states about having a receipt or evidence of applying for jobs (be it a letter sent back to you or copy of the application) although this obviously helps to defend sanctions against you for this purpose. Actually, technically you dont have to apply for any job in particular apart from those submitted to you in the form of a Jobseekers Direction. FND providers now coming under that.
It seems A4e are up to their old tricks again!!
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No new deal I was threatened with a sanction and she said “I have ground to pick up the phone and raise a doubt But i don’t want to do that as I have loads of paperwork to doas well”
This person Should of read the person specification. Her manager later come over and I told her I didn’t like to be threatend like this. No it is not a threat this is what could happen. How can i expected to apply for and get a job teachingwhen I haven’t got a teaching qualification. If the person had read the person spec she should of understood this and discounted it. In my years at Action for Blind people they have never tried to send me for a job i cannot do. They have used extreme measure in so far that they have also checked my application, my personal statement and have been willing to escort me to an interview. The charity I have always gone to GREAT PEOPLE.
A4E Refuses to send me the paperwork they should of sent me at the start. lets take a look at the sums requested on 14th January, requested by dwp 18th January. 23rd January the manger from A4E stated I shouldn’t of Been sent any paper.
They also stated to the dwp that they put me in contact with Beacon centre for the blind. A brief phone call about a month ago. Nothing mentioned since then. I stated that I would go there when mandated but there is a question of Travel. We can Pay your Bus but no mention of anything else as I am incapable of using buses. As my records state and the number of places I have had to ring friends and family to ome and pick me up from as I have got on the wrong bus and eventhough I have requested a ticket to a certain place I have been issued an erroneous one. So how will i get to Beacon I don’t know
A4E also stated to me yesterday that they do not need to write to me or provide me with paperwork. This is despite the,m stating that the papers I requested on 14th Are still on order. No mention or intention of them offering to photocopy enlarge the papers. But the fact that they don’t have to put anything in writing is scary.
I have asked for grievance proceedures and the manager didn’t give me the next one up in the food chain. She stated that I have to write her a letter first stating my grievances and then she would reply and then send me her managers name.
I also stated to the DUDLEY Manager that I have no confidence in Andrea Harrison and would I like to be moved to another personal carreer coach or PCC as they say and she said no I won’t.
She then stated were going round and round in circles and nothing is getting done and WE don’tknow what we are going to do. Welll they could send me back to the dss stating I should be left to continue with action for the blind people or they could contact them themselves and A4E has done nothing.
I stated that I intend to come in and speakto them when requested to do so. And I said I would hand in My CV under protest as they had demanded it. She said no one has demanded your cv. You control your cv, and we are crb checked and all that gumpf we can be trusted. THEY CAN’T be trusted to Produce paperwork for myself, A mandated letter stating that they think I should goto beacon, And they have also lied to the dwp as a letter I have received would prove this.
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Is Dudley Manager related to Emma Harrison?
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No the dudley manager is a MS jENNY sMITH. Andrea Harrison is not as far as I am aware a direct relation to the boss.
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16:10 Had a phone call from Ms Smith of A4E dudley about everything. She flatly refused to tell the greivance procedure and the next person up from her I have to request the details and state to her that I am not happy and that I wish to escalate the problem. I told her that I have already written the letter and when I can send it I will
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Kyron: Sorry to hear your not getting anyway with your complaint. I really think you need to contact your MP, not sure if you already have.
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Gerry I havecontacted my M.P Mrs S Heal. I did get a reply it was a pseudo election reply. I have sent other things to her as well and will be seeing her 5/6 march whichever is closer to my location.
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Kyron: Glad to hear you will be seeing your MP. That should get thing moving.
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got nothign to lose. the worst case scenario is i generate more paperwork for the people in dwp and A4E
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Generating more paperwork for the likes of A4e and DWP is the BEST case scenario. Keep up the good work, Kyron.
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45 days since initial phone call and i requested large print. 31 days since initial meeting again requested large print. 7 days ago A4E manager dudley stated that they don’t need to put anything down in print for me.
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the government with these courses are “all fur coat and no draws” saying everything and delivering little except huge expence to the taxpayer.
its little surprise these “cowboy outfits” are very keen to defect attention from themselves by outside scrutiny.
if this is the case how prepared are the staff to to cope with the needs of the disabled,it would appear that they are not, and those effected would be well advised to seek the help of the disability rights commission with this blatant disregard in both course preparation and attitude of this company to prospective clients.
i somehow think that they care little about the individual other then to cause hardship through the great emphasis on the sanctions’ just to cease benefits and to falsely label individuals as idle trouble.
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04/03/2010
At approximately 14:00 had a phone call from ms Smith of A4E dudley branch. Just to give me a heads up regarding the meeting on tuesday as someone from beacon will be there as well and we will be referring me to beacon. If I have any problems please werite them down and ask at the meeting. I will be receiving a letter from A4E stating their intentions.
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I had a telephone call from the CAB yesterday 15:20. they said it sound sliek clear discrimination
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05/03/2010 Had a telphone call from CAB asking for more information and it isnow being refered to a specialist advisor.
11:30 I received My FIRST ever letter from A4E in large print. I have been informed that ms Jobling of beacon centre will be atending this meeting. The first ever meeting I have ever had despite mr Dara singh of DWP sending me a letter that states I have been put in contact with beacon already. A ten minute phone call. I can hardly call that contact.
16:00 I attended the MP Mrs S Heals Surgery in halesowen and spoke to her for roughly 30 Minutes. A pretty none commital meeting this time as the first ever meeting with beacon is on monday 9/03/2010. She did state she would get invloved after that. I also pointed out the failures in current legislation.
1 The lack of discretion on any level as to whom is sent to the FND Providers.
2 Neither Managers or DEA Can think well this is not suitable for this person so we wont. They are compelledto whereas under the New deal scheme they could.
3 I have been working with action for Blind People for a number of years to get employment and have been successsful in the past and have worked wonders for me. I stated that I was already doing everything flexible new deal tries to do. increased job searches, cv checked and re-written, Interviews and Mock interviews, Confidence boosting excercises, all correspondence in large print, jobns that are actually suitable for me.
I stated that A4E threatend me to apply for a teaching job and mrs heal wasn’t amused by that especially as it said I needed a teaching qualification. She did also say well your doing everything and youv’e been sent to A4E. You should be allowed to carry on going to ACTION and Not A4E.
ACTION IS WORKING FOR YOU why aren’t they using them.
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08/03/10
I felt good about myself for the first time in ages I have applied for a job off my own bat and not by A4E. I signed on and was talking to a lady called jo and telling her how useless A4E are being and she mentioned that they had sent in a comment about me not taking up a job offer with Beacon. THETEACHING JOB ?? She did fluff around a short time and mentioned this could be a sanctionable offence. I was taken back by this and stunned I said thats a damn lie. I then left the dwp halesowen and proceeeded to phone andrea of a4e andI had a hissy fit at her and I said A Lie is A Lie. At no time have I been offered a job and refused it. I said your taking the piss here and she went into the your swearing at me. And shortly she hung up. I went back over to the Job centre and spoke to manager tony Hickman. Pretty much the party line they did admit that they had made a cock up about the large print and a couple of other items. I stated I had been to MP S Heal about them and he told me what happens next. He stated that lessons are being learnt and have been learnt by the dwp and a4e. Well that made me feel better and he stated well don;t worry about what was on your file it has been over looked with a slight smile. During my meeting I had a phone call of A4E jenny smith and it said there had been a mistake this should never of happened and it will be sorted tomorrow.
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09/03/10
I had prepared my cv making sure that stuart williams name would be well and truly visible in my attempt to well and truly quash the chance of A4E copying the CV and claiming they had helped me with it.. When I presented the CV they told me it was no longer needed as I had been reffered ono Beacon for the blind. I met the lady called katie jobling , first impression nice lady. Time will tell but it seems that A4E had really wanted to get rid of me. No mention of the incorrect ifnormation held by the dwp. So I bought it up and she said don’t worry about it as they have obviosuly had an erroneous communication from a4e with the ongoing complaint. Andrea in my opinion was a bit cold mind you I did get a bit arsey with her.
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*** IMPORTANT ANNOUCEMENT ***
The producers of BBC Radio 4’s “File on Four” are preparing a programme about welfare reform and New Deal. They would like to hear views (good and bad) from New Deal and FND clients.
Here’s what they say:
“We are researching a programme for BBC Radio 4 and we want to hear from clients who have been on New Deal or Flexible New Deal back to work courses within the last year. What has been your personal experience? Has the course lived up to your expectation? Please email : Kate.O’Hara@bbc.co.uk or text, or phone on 07834 846 059 with your details of how we can contact you quickly. We’ll call you back.”
BBC Radio, News and Current Affairs
BBC, Oxford Road, Manchester, M60 1SJ.
http://www.bbc.co.uk/radio4/news/fileon4
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